Terms & Conditions

1. Terms of Service

Acceptance of Terms

By accessing or using QR Manager (the “Service”), operated by Propti SpA (“we”, “us”, or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use the Service.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@qrmanager.net if you suspect unauthorized access.

License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or internal business purposes, subject to these Terms.

Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose.
• Interfere with or disrupt the integrity or performance of the Service.
• Attempt to gain unauthorized access to the Service or its related systems.
• Create QR codes that link to malicious, fraudulent, or harmful content.

Termination

We may suspend or terminate your account at any time if you violate these Terms. Upon termination, your right to use the Service ceases immediately.

2. Reseller Disclaimer

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

By purchasing a subscription to QR Manager, you also agree to Paddle's Checkout Buyer Terms.

3. Refund Policy

30-Day Money-Back Guarantee

If you are not satisfied with QR Manager, you may request a full refund within 30 days of your initial purchase—no questions asked.

EU Right of Withdrawal

If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with the EU Consumer Rights Directive.

How Refunds Are Processed

All refunds are processed by Paddle as the Merchant of Record. Refunds are returned to the original payment method and typically appear within 5–10 business days.

How to Request a Refund

To request a refund, contact us at support@qrmanager.net with your order details. You may also contact Paddle directly. For full refund conditions, please refer to Paddle's Checkout Buyer Terms.

4. Privacy Policy

Data We Collect

We collect the following types of data:

• Account data — email address and password hash when you create an account.
• Usage data — QR codes you create, scan counts, and general usage analytics.

Payment Data & Paddle

We do not collect or store payment information (credit card numbers, billing addresses, etc.). All payment data is collected and processed by Paddle as an independent data controller. Please review Paddle's Privacy Policy for details on how your payment data is handled.

Legal Bases for Processing

We process your personal data under the following legal bases:

• Performance of a contract — to provide the Service and fulfill your subscription.
• Legitimate interest — to improve the Service, prevent fraud, and ensure security.

Data Sharing

We share data with Paddle to process payments and manage subscriptions. We do not sell your personal data to third parties.

Cookies

We use essential cookies to maintain your session and authentication state. We do not use advertising or third-party tracking cookies.

Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days, except where retention is required by law.

Your Rights (GDPR)

If you are in the European Economic Area, you have the following rights regarding your personal data:

• Access — request a copy of your data.
• Rectification — correct inaccurate data.
• Erasure — request deletion of your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interest.

To exercise any of these rights, contact us at support@qrmanager.net.

5. Data Protection

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Paddle's Data Processing

Paddle processes payment data as an independent data controller under its own Data Processing Addendum.

International Data Transfers

Where data is transferred outside the EEA, we rely on Standard Contractual Clauses (SCCs) or other approved transfer mechanisms to ensure adequate protection.

Security Measures

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), secure password hashing, and access controls.

6. Contact Us

If you have questions about these Terms, your privacy, or anything else, reach out to us:

Propti SpA
Email: support@qrmanager.net